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K2 Direct Frequently Asked Questions

Q: How do I open an Account?

A: Click the Open an Account button or text link and complete the application form. Your application will be   processed, and subject to a satisfactory credit rating an account will opened for you with your requested credit limit


Q: Do I have to have an Account?

A: No, we accept payment by Credit/Debit Card or cheque. When paying by cheque the goods will not be shipped until the cheque has been cleared and K2 Global is in receipt of cleared funds.


Q: Do I have to make a purchase to open an account?

A: No. Open an account and then order stock when you need it


Q: How does shipping to my customer work?

A: You order the bags your customer wants, provide K2 Global with your customer's name and delivery address and we ship the bags direct to your customer.


Q: Can I really be cash positive on a transaction

A: Yes, providing you have an account with K2 Global, you can invoice your customer on your payment terms, and then pay K2 Global 30 days later!


Q: How soon will my order be shipped?

A: All orders received prior 12:00 hours will be shipped for next working day delivery. Deliveries to certain addresses in the United Kingdom and European Union may take longer.


Q: How do I order?

A: Currently you can order by phone, fax or email


Q: Who is my point of contact?

A: You will be advised as to who is your account manager or sales representative, this should be your first point of contact.

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